Unifi

Register or upgrade your Unifi service online here

UniFi is a broadband service that uses fibre optics to deliver high speed internet, phone and IPTV services to customers' homes. The type of technology used to deliver UniFi service to customers' homes would depend on the type of customer premise. If the customer's premise is a landed property, Fibre to the Home (FTTH) will be used whereas if the customer's premise is a high rise building, Very high speed Digital Subscriber Line 2 (VDSL 2) will be used.

The Residential package is a triple play UniFi service which is called VIP because it comes with three services which are:

Benefit of VIP:

• Download large DVD quality movies and music video clips in a short period of time.
  
  
• Enjoy TV over broadband (IPTV–Internet Protocol Television) where TV channels can be accessed through a private network in high definition format with high stability. IPTV also offers interactive content through its video–on–demand feature.
  
  
• Work from home and stay in touch with offices, clients or business associates anywhere in the world in real time through high speed internet, video and phone connections.
  
  
• Enjoy a richer and secure shopping and e-commerce experience without the need to leave home by accessing virtual shops online.
  Play online games in high resolution with people from around the world.
  
  
• Study online and participate in virtual classroom discussions with tutors from around the world and make research efficient by downloading books, journals and magazines faster.

Benefit of BIZ 


Increased efficiency and productivity

• Host websites from self-owned servers with fixed IPs
• Transfer big files faster
• Conduct effective online training by utilizing media like Flash and video to improve staff and business customer knowledge
• Stay connected all the time and work from home

Expanded Sales & Marketing Channels

• Enhance online sales channel by taking advantage of faster connectivity and by employing more sophisticated e-commerce applications
  
• Conduct real-time monitoring of retail sales and inventory management
• Reduce overheads with less sales personnel
• Explore new market territories with no geographical limitation

Lower Hardware & Software Investment

• Increase bandwidth without having to invest in more hardware
• Take advantage of hosted applications in the areas of accounting, CRM & supply chain
• Reduce cost by using online storage 

Unify package:

VIP package (for Home user)

 BIZ Package(for office/business use)

Benefit of applying Unifi through myonlinebroadband

• FREE installation fee for all UniFi packages (for limited time only).
  Sign up now and save up to RM 200 on Installation fee. Don't miss out on this great offer.
  
• FREE equipment (worth more than RM800) for limited time only
• RM0 deposit
  
• 1 year warranty on equipment
•  

Unifi is available in these areas 


Klang Valley :

Bangsar, TTDI, Subang Jaya, Shah Alam, Bukit Kemuning, Bandar Baru Bangi, Cyberjaya, Putrajaya, Damansara, Duta, Kepong, USJ, Lapangan Terbang Subang, Melawati, Puchong, Sungai Buloh, Wangsa Maju, Bintang, Cheras, Keramat, KLIA, Menara TM, PJ Central, Saga, San Peng, Sentul, Sungai Long, Sg Rengam, Taman Midah, Teluk Panglima Garang (Industrial Area), Selat Kelang Utara (Industrial Area)

Service is now available in some parts in Johor Baharu, Melaka, Ipoh, Penang area.


You can email us to check the availability of Unifi in your area.

To register or upgrade your Unifi service click here

*Unifi Contract Terms
 
The minimum subscription period (or contract period) for UniFi is 24 months from the date the service is activated. If the service is terminated before the 24 month period is over, customers have to pay a termination penalty of RM 500 which will be reflected in the final account bill.
Upgrade
Customer can upgrade their UniFi service by visiting TMpoint, through UniFi's portal, through any TM authorized sales channel or by calling TM UniFi Center (1-300-88-1222). There will be no fee to upgrade the service but there will be a charge of RM200 if require on-site reconfiguration by TM's personnel. The existing CPE will be used unless a change is required due to the nature of the upgrade requested. An upgrade process(within or after contract period) will not require customer to renew their contract period.
Downgrade
Customers can downgrade their UniFi service by visiting Tmpoint, through any TM authorized sales channel (AE only) or by calling TM UniFi Center (1-300-88-1222). The downgrade can be done any time after the 24 month contract period is over and if a customer requests for a downgrade within the 24 month contract period, a downgrade fee of RM 200 will be charged. The existing CPE will be used unless a change is required due to the nature of the downgrade requested.
Relocation
Customers can request for relocation from TMpoint outlets where they will be required to fill in a relocation form. Customers will be charged a relocation fee of RM 300. If a customer who is within contract period requests for relocation, the contract period will be resumed and it will not be renewed. The relocation of a customer's UniFi service will involve 2 appointments with TM, one is for the collection of the BTU, and the other appointment will be for installation and configuration at the new premise by TM's installer. Customers are expected to pack all their CPE and transport them to the new premise to be reused.
The relocation of UniFi service can only be done if the customer is moving to a location where UniFi services are available. For cases where customers relocate to a location where UniFi service is not available, customers are to subscribe to TM Broadband™ where the TM Broadband™ contract period, terms and conditions are applicable. Subsequently, if customers do not wish to subscribe to TM Broadband™, TM will consider that the customer has prematurely terminated the contract and a penalty of RM 500 will be charged. If customers relocate to an area where TM Broadband™ services are not available, customers will not be charged a penalty but customers will have to produce any utility bill as proof.
Migrate
Customers who wish to migrate to packages provided by other service providers can do so provided that their contract periods are over. If the contract period is not over, the customer will be charged an early termination penalty fee of RM 500.